maintaining an independent lifestyle

Personal Care

Personal care and assistance from a non-family member allows you to maintain your privacy and dignity while
receiving the help you need to live independently. When you need help getting up, getting around, going to the bathroom, showering or dressing, our professional in-home support staff can assist.

Our personal care services include:

  • Washing or showering
  • Dressing
  • Grooming
  • Personal Hygiene
  • Toileting
  • Incontinence care
  • Assistance with eating
  • Assistance with mobility and walking

The Social Group program runs between 10 am and 2.30 pm Monday and Friday.

Day Centre

We provide a safe, friendly place for clients to participate in organised activities, and outings while being supported by qualified and helpful staff and volunteers. This is a great way to learn, share or regain skills, meet new and old friends for social
interaction and visit places of interest in your Region and have a home cooked meal with friends.
The Social Group program runs between 10 am and 2.30 pm Monday and Friday. There are standard activities that run each day according to skills and abilities of participants. Activities at TTC have a strong social focus as well as an emphasis on stimulating the brain.

Our programs and activities include:

  • Quizzes, Crosswords
  • Sing-a-longs
  • Current affairs
  • Pet visits
  • Carpet bowls
  • Bingo
  • Movies
  • Visiting entertainment groups
  • Cultural day celebrations
  • Outdoor games
  • Guest Speakers
  • Crafts
  • Computers
  • Art
  • Social outings

We Nourish


A meal delivered to the door

Sometimes the pressures of life bought about by ill-health, a disability or depression impact on our motivation, desire or ability to cook. Often it’s the last thing we can or want to do.

Our sense of independence can be challenged by admitting we might need a little help. Meals providers are often told, “I wish I’d got meals sooner”.

A common problem facing people adapting to changed circumstances is poor nutrition and or weight loss. These often lead to more complications. A few decent meals a week make a huge difference

Who can get meals?

To receive meals at a subsidized cost you need to be on a full or part disability or aged pension. Carers are often eligible too.

We also offer meals at alternative rates for those not on a pension.

Get In Touch we are more than happy to explain how their particular service operates, and to get you started.

We are an official Service Agent for Meals On Wheels Australia

To view more or to find out how to Volunteer please visit the Meals on Wheels Australia Website

As we get older, everyday tasks can become more difficult.

Domestic Care

TTC offers quality care and support within the comfort of your home, in social groups or out in the community. We encourage individuals to maintain their independence and make their own choice from a wide range of support services. Individuals and their families are invited to be involved in designing a Support Plan that focuses on working together to gain positive outcomes that enhance and enrich the person’s wellbeing as outlined by the Governments Aged Care Reform, “Living Longer Living Better. Programs include social groups, Level 1 and 2 home care packages, breaks for carers and support to access the community to name a few.

In line with the Aged Care Reforms “Living longer, Living Better” our experienced and trained staff work closely with individuals and their families and friends to identify their own unique needs and goals to promote their wellbeing. We offer information and support in selecting the programs and activities that will achieve these results whilst respecting the individuals right to personal choice.

Whether in the home, in social groups or out in the community, we promote services that aim to meet individual needs, choices and standard models of care for:

  • Older people
  • Carers
  • People from culturally and linguistically diverse backgrounds (CALD)
  • Aboriginal and Torres Strait Islanders
  • People with dementia
  • People living in rural and remote regions across the Tenterfield Shire
  • People who are financially disadvantaged

All of our Aged Care programs have eligibility guidelines and criteria for assessment and referral prior to commencement.

services for people who require assistance, which maximises an individuals independence


TTC is a non specific disability provider who offers a diverse range of established community support projects, these include the opportunity to experience inclusion, links into community relationships and participation in mainstream activities. Services offered are designed to maximise an individuals independence, promote choice and control to achieve your current and future life goals.

We are now a NDIS Provider

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Our role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIS will mean peace of mind for every Australian – for anyone who has, or might acquire, a disability.

Our priority is to ensure people with disability continue to get the support they need. The changes that are required to existing disability support systems are significant. Arrangements are being made to ensure the scheme can be introduced gradually, ensuring a smooth transition for people with disability and support providers.





WHAT IS COMMUNITY TRANSPORT? CHSP Transport is one of the number of services provided by Tenterfield Total Care Inc. We provide door to door transport to the aged who live in the Tenterfield Shire to maximise their independence at home and in the community for as long as they choose or are able to remain at home. We also make sure that our clients receive high-quality services that give choice and enhance the independence and wellbeing of the client and are responsive to local needs. Medical & Social Transport We can provide a driver to take you to and from your appointments.

WHO IS ELIGIBLE? To be eligible to access our services (you must be:

• Over 65 (frail, aged); or

• Over 50 (Aboriginal or Torres Strait Islander) or;

• Not living in Aged Care Accommodation

• Unable to access private or public transport COST A client contribution will be requested for all transport services provided by our organization.




The Australian Government’s Home Care Packages Program helps you to live independently in your own home for as long as you can. The Program provides a subsidy towards a package of care, services and case management to meet your personal needs. There are four levels of home care packages. A professional assessor will work with you to find out if a home care package is the right service for you, which level of service you need and when you might need it.

The four package levels are structured as follows:

  • Level 1 supports people with basic care needs
  • Level 2 supports people with low-level care needs
  • Level 3 supports people with intermediate care needs
  • Level 4 supports people with high-level care needs.

You can find out more on the subsidy rates at the Department of Health’s website

What can home care package funds be used for?

The types of services that you can purchase under a home care package include but are not limited to: Personal services Nutrition, hydration, meal preparation and diet Continence management Mobility and dexterity Nursing, allied health and therapy services Transport and personal assistance As approved home care providers Tenterfield Total Care will work in partnership with you to tailor care and services to best support your needs and goals.


Get in touch with one of our friendly staff members and we can help guide you and your family members towards the steps needed to take to start receiving a Home Care Package.

For more information visit our website or contact us to discuss your needs