Services

Maintaining An Independent Lifestyle

Personal Care

Personal care and assistance from a non-family member allows you to maintain your privacy and dignity while receiving the help you need to live independently. When you need help getting up, getting around, going to the bathroom, showering or dressing, our professional in-home support staff can assist.
Our personal care services include:
  • Washing or showering
  • Dressing
  • Grooming
  • Personal Hygiene
  • Toileting
  • Incontinence care
  • Assistance with eating
  • Assistance with mobility and walking

Domestic Care

  • General household cleaning
  • Laundry services
  • Shopping assistance

Social Support

  • Support to participate in social activities
  • Support to attend appointments
  • Visiting services for those who are unable to leave the home
We Nourish

Meals

A meal delivered to the door
Sometimes the pressures of life bought about by ill-health, a disability or depression impact on our motivation, desire or ability to cook. Often it’s the last thing we can or want to do. Our sense of independence can be challenged by admitting we might need a little help. Meals providers are often told, “I wish I’d got meals sooner”. A common problem facing people adapting to changed circumstances is poor nutrition and or weight loss. These often lead to more complications. A few decent meals a week make a huge difference
Who can get meals?
To receive meals at a subsidized cost you need to be on a full or part disability or aged pension. Carers are often eligible too.
We also offer meals at alternative rates for those not on a pension.
Get In Touch we are more than happy to explain how their particular service operates, and to get you started.
We are an official Service Agent for Meals On Wheels Australia
To view more or to find out how to Volunteer please visit the Meals on Wheels Australia Website
Your Life Your Way

Support at Home Program

Under Support at Home, you have access to a defined list of services to support you to live at home for longer.
This can include support for:
  • clinical supports, such as nursing care, occupational therapy, and podiatry
  • independence, such as help with showering, taking medications, transport, and respite care
  • everyday living, such as cleaning, gardening, shopping, or meal preparation.
It also includes services that support culturally safe care, such as help to join in cultural activities and access to Aboriginal and Torres Strait Islander health practitioners and health workers.
If you are approved to receive ongoing Support at Home services, you will be assigned one of 8 classifications with funding. This will depend on your care needs and includes funding for care management. You may need help with everyday tasks such as cleaning, meals, and getting around. If you have complex or higher needs, you may need nursing care or in-home physiotherapy, for example. If you have complex needs, you will have access to more care in the home, helping you to stay home for longer.
Short-term pathways
As well as ongoing care, Support at Home offers 3 short-term pathways.
Restorative Care Pathway
The Restorative Care Pathway is short-term care to help you regain function and stay independent through accessing coordinated allied health and/or nursing services. It lowers the need for more intensive ongoing services and helps you to do the activities you enjoy.
Assistive Technology and Home Modifications (AT-HM) scheme
The Assistive Technology and Home Modifications (AT-HM) scheme gives you upfront funding to make your home safer or more accessible. It gives you access to products, equipment and home adjustments to meet your assessed needs.
End-of-Life Pathway
The End-of-Life Pathway will support you to remain at home and provide additional care in your last 3 months of life. You can be referred for a high-priority assessment for the End-of-Life Pathway, even if you’re not already part of the Support at Home program.
What services are included under Support at Home?
  • Domestic Assistance
  • Home Maintenance and repairs
  • Meals
  • Social support and community engagement
  • Transport
  • Care Management
  • Nursing care
  • Allied Health and therapy
  • Therapeutic services for independent living
  • Nutrition
  • Equipment and products
  • Home adjustments
  • Home or community general respite
How do I access Support at Home?
You will need to phone My Aged Care on 1800 200 422 to determine if you are eligible.
And please change the Domestic Care services and add a social support services page to just list the following. Everything else already written in the domestic services page can be removed.
Domestic Care – Services Page
  • General household cleaning
  • Laundry services
  • Shopping assistance
Social Support – Services Page
  • Support to participate in social activities
  • Support to attend appointments
  • Visiting services for those who are unable to leave the home
Could you also change the bottom photo on the home page to an aged care related photo as we are no longer a disability provider.